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AC Adapters    
You might notice that PowerUP AC adaptors have a higher mAh rating than the original one supplied with your camera, this will not affect your camera in any way. It is very important that the voltage is the same however so please do check this before using your new adaptor.

Battery Facts    
Camera batteries as well as coming in all shapes and sizes also differ in their chemical composition. The chemistry of a battery refers to the chemical make-up of the cells inside the outer casing. The most common chemistries used in camera batteries are:

NiCad (Nickel Cadmium)- This is the oldest technology and is the least commonly used nowadays. NiCad batteries are prone to the ‘Memory effect’ and are heavier than the newer technologies. NiCad is also an environmentally difficult chemistry as it contains heavy metals, which cannot be disposed of in landfill sites.

NiMH (Nickel Metal Hydride) – These batteries are less likely to be prone to the memory effect and have a much better power to weight ratio than NiCad. This is a commonly used chemistry.

Li-Ion (Lithium Ion) – This is becoming the dominant technology due to its excellent power to weight ratio. Such considerations are becoming more important as cameras become smaller and lighter and battery weight becomes significant. Another plus point for Li-Ion is that it doesn’t suffer the memory effect at all. These batteries do have a tendency to lose charge quickly towards the end of their effective life span. If this starts to happen the battery must be replaced.

These three technologies are quite different in the way they charge and therefore should not be substituted unless the device has been designed to take different chemistries. The owner’s manual will describe which batteries are suitable.

Battery Care    
All PowerUP main battery packs are sent out in a discharged state, this means you must 'run them in’ to achieve maximum performance and the best service life. To do this, simply insert the battery into your camera and allow it to charge fully. Once you have done this, it is a good idea to fully discharge your battery (i.e. run your camera using battery power until it switches off) then fully charge your battery once again.

It is possible that when you first put the new battery into your camera it will show it is fully charged almost straight away, but it doesn’t power the camera for very long. This does not mean the battery is faulty, simply take out and reinsert the battery, fully charge it once again and this should solve the problem.

It may take some time for certain camera to recognise new batteries and you may have to run a calibration program that you can access through the control panel on your camera. If in any doubt please consult your users manual for your camera.

Make sure that you fully discharge your battery from time to time, as this will prolong the useful service life of the battery. If you are not going to use the battery for some time (perhaps a month or more), remove it from your camera in a fully charged state and store it in a cool dry place away from sources of heat and light.

You may notice that the power ratings of many PowerUP batteries are higher than the original manufacturers’ batteries. This will not damage your camera, in fact, it simply means that PowerUP batteries in many cases last longer than original manufacturer batteries. We are often asked by customers ‘How long will my battery last between charges?’ Unfortunately this is almost impossible to answer as it varies greatly between models and depends on factors such as how the device is being used.

All PowerUP products are guaranteed against defect for a period of 1 year from date of purchase.